|Winter at the Wildlife In Need Center|
Since Lisa had just spent about 10 minutes on the phone I answered it the next time it rang. This time the caller had problems with woodchucks in her yard that she wanted advice about. She believed that they were a breeding pair and that if she didn’t do something about them soon she would end up with an entire colony of them. This, of course wasn’t the case and she was relieved to hear so, but she did likely have a mother and a daughter attempting to burrow near her foundation. We went through the humane options she had available to her and left her with a plan for the next week to mitigate the situation.
Trying to accomplish what needs to get done is difficult enough when the phones and admissions come at such a steady pace, but the computers also lend to the problem. Playing “computer musical chairs” is a game played often around here. While waiting for my computer to respond I answered another phone call, this one from a local media outlet. They had heard about one of the patients we had recently admitted from a volunteer and wanted to do a story on them and their progress. I had to take a message so that I could find out the information they needed. When I wanted to call the reporter back however, I had to wait as we only have one phone line set-up to make outgoing long-distance phone calls (because of the rural area WINC is located in most of our phone calls are long-distance) and someone else was using it to return another phone call.
While I was waiting I decided to make some copies of a document I was going to need the following day. Using the copy machine on a hot, humid day proved to be a mistake as I was only able to do about half the job before it stopped working. Because we have a service agreement on the machine for situations just like this we contacted the company and placed a request.
It was just as well that I was done with that project for the time because it was just then that 2 new volunteers came over with their training checklists asking if I could go through the office portion for them. Mid-way through the training the phone rang and it was another caller dealing with some mischievous young woodchucks so I provided them with the information they needed to make an educated plan to humanely discourage them from continuing their antics and returned to my training.
|Save the Date! We'll be celebrating Groundhog's Day at the Waukesha Elks Lodge on Wednesday, February 2nd!|